Online reviews tool are important for hoteliers to gauge customer sentiment and overall brand acceptance among target segment.
Reznext solutions not only enables hoteliers to streamline online review management but also provides a deep analysis of guest preference patterns, satisfaction levels and allow the hotels to increase their online reviews and ratings.
Reznext oﬀers data that can directly impact your bottom line profitability by allowing you to identify niche market segments and unique product opportunities by tracking guest likes and dislikes.
Analyse your hotel reviews and improve customer satisfaction
Access real-time reviews collected from 124 sources & 30 international languages, and reply directly to the review source from a single point.
A single screen to rack all reviews, social mentions, rating score Index and much more, to focus on strengths & improvement areas of the hotel.
Department Level Insights
Check scores and measure success based on the departments such as general, rooms, spa, restaurant, bar, gym and so on.
Compare up to 3 competitors and get the data of competitors. Set goals & milestones to compete against leaders.
Measure & Track Performance
Track each department and compare with competition
Save Time & Cost
All-in-one dashboard and email notifications helps you to take prompt action.
Check how you measure up to your competition and improve.
Boost Rankings On OTAS
A good number of positive reviews increase rankings on review site.
Solve all your customer's problems in time to improve their satisfaction.
Increase Repeat Bookings
Understand your guest requirements and drive repeat bookings.
Real-time connectivity to top domestic and international channels to increase bookings. Stay connected on the go...
Internet Booking Engine
Manage bookings with ease on our user-friendly interface and build a brand image for ...
Rate index and strategy system to aid market positioning and benchmarking. Have a unique view...
Central Reservation System
Boost your hotel reservation with Central Reservation System(CRS) to save...